Royal Move Logistics
Terms & Conditions
Introduction
These Terms & Conditions govern the use of services provided by Royal Move Logistics. By accessing our website or engaging our logistics services, you agree to comply with and be bound by these terms. These conditions apply to all clients, partners, and users interacting with our operations.
- Royal Move Logistics provides freight forwarding, transportation, warehousing, customs clearance, and related logistics services. All services are subject to availability, operational constraints, and applicable laws and regulations. We reserve the right to modify, suspend, or discontinue any service without prior notice where necessary.
Client Responsibilities
Clients are responsible for providing accurate, complete, and timely information regarding shipments, including cargo details, value, classification, and documentation. Any errors or omissions may result in delays, additional charges, or refusal of service. Clients must ensure that all shipments comply with applicable laws, including import/export regulations and restrictions on prohibited or hazardous goods.
Pricing and Payments
All services are provided based on agreed pricing, quotations, or contractual terms. Charges may vary depending on shipment size, weight, destination, service type, and market conditions. Payments must be made within the agreed timeframe. Royal Move Logistics reserves the right to suspend services, withhold shipments, or apply penalties in cases of non-payment or delayed payment.
Shipment Handling and Delivery
While Royal Move Logistics strives to ensure timely and secure delivery of all shipments, delivery times are estimates and may be affected by factors beyond our control, including weather conditions, customs processing, or transportation disruptions. We are not liable for delays caused by such external factors. Risk may transfer according to agreed shipping terms or applicable international conventions.
Customs and Regulatory Compliance
Clients are responsible for ensuring that all shipments comply with customs laws and regulatory requirements in both origin and destination countries. Royal Move Logistics may assist with customs clearance; however, we are not responsible for delays, fines, or penalties resulting from incorrect documentation or non-compliance.
Liability and Limitation of Liability
Royal Move Logistics will take reasonable care in handling shipments. However, our liability for loss, damage, or delay is limited in accordance with applicable laws, international conventions, or agreed contractual terms. We are not liable for indirect, incidental, or consequential damages, including loss of profit or business opportunities.
Insurance
Cargo insurance is not automatically included unless explicitly agreed. Clients are advised to obtain appropriate insurance coverage for their shipments. Where insurance is arranged through Royal Move Logistics, it will be subject to the terms and conditions of the insurer.
Flexible and customizable insurance plans
Royal Move Logistics
If you have any questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact Royal Move Logistics through our official support channels.
Prohibited and Restricted Goods
Clients must not ship items classified as illegal, hazardous, or restricted without proper authorization. Royal Move Logistics reserves the right to refuse, hold, or dispose of any shipment that violates legal or safety requirements, without liability.
Force Majeure
Royal Move Logistics shall not be held liable for failure or delay in performance caused by events beyond our reasonable control. These include, but are not limited to, natural disasters, strikes, war, civil unrest, government actions, pandemics, or transportation disruptions.
Intellectual Property
All content on our website, including text, branding, logos, and materials, is the property of Royal Move Logistics and may not be reproduced, distributed, or used without prior written consent.